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27-03-2020
08:47 PM
I received the following text message today & am afraid to call the number in case it’s a scam. The alteration request for account 000049636954 has been approved by your Distributor. For m...
23-07-2021
09:48 PM
Text messaging fails repeatedly. Frustrating is not the exact word.
20-03-2019
06:57 PM
Is there anyway to contact AGL by email instead of calling. It takes about 5 minutes just to get into the queue after you press this button, press that button, listen to all the messages,&n...
12-02-2019
11:20 PM
Would just like to touch base with someone about my last bill. My AGL account is $0.00, and has been $0.00 for the last few weeks. Yet I received a letter in the mail today stating that I've been ch...
07-12-2020
10:06 AM
Hi there, Trying to work out why the email from AGL (and the online account and the phone app) says a credit of $X but the text message says a refund of $Y. Why is there i...
11-05-2019
07:39 PM
I have just received my first bill from AGL after installing solar panels.Although my bill has reduced considerably there are is no solar feed-in tariff shown on the bill. When I rang up to report my...
17-03-2021
08:53 AM
Hi, I called yesterday but the staff hung up on me after not understanding my issues. I already had an account with AGL but I made a new account with a new email address for another...
08-05-2021
03:00 PM
I have been moved to AGL from Click Energy. I have yet to make contact with a person that can answer my questions even after receiving two bills. I am hard of hearing and can use a phone, but don't a...
- Tags
- Already looking for a new company.
- bills billing Click energy Costomer frustrated why have I recived thre bills in two months that were very high
- Can't get some questions answered.
- Click energy costomer
- Estimated readings for three months now and my bill has doubled
- Need a number where people who transferred in from Click Energy
- Need to retrain thier constomer service representatives in how to read and explain bills
- over billed
08-02-2020
04:42 PM
1 Like
AGl put a block on my bill because of bushfires, they did this without asking me despite the fact that I have told you on several occasions over the last 2 months that I dont want my bills blocked an...
14-01-2021
03:07 PM
...ovember 2020 according to my last bill but was actually read on 18 December 2020. The only reason I knew I had a bill was text message advising it was due to be paid on 18 J...