Rowdy1961's latest conversations

Rowdy1961 Superconductor
09-08-2024

Re: AGL NBN support and hours of service

Technical support are closed on weekends. They do not answer.Peter Rowswell [private details removed]
7 Replies 0 Likes
Rowdy1961 Superconductor
08-08-2024

Re: Plan comparison

Natalie Do you work for AGL as the Seniors saver's plan is listed only if you Google the plan. Why is it hidden ? https://www.agl.com.au/residential/energy/compare-plans/energy-offer?webid=SENIORS  It is also listed on the NSW government seniors card website https://www.nsw.gov.au/community-services/seniors-card/deals-discounts/seniors-energy-offers   The Seniors Saver plan is supposed to be the best rate for Seniors card holders yet I was moved off this plan by AGL to your Value Savers Plan an ...
5 Replies 0 Likes
Rowdy1961 Superconductor
07-08-2024

Re: AGL NBN support and hours of service

It's utterly outrageous for technical support to be only business hoursMonday to Friday.. utterly useless service
7 Replies 0 Likes
Rowdy1961 Superconductor
01-08-2024

Plan comparison

I called AGL 3 times over last 12 months. Each time I called I changed plans to a cheaper plan. I am looking at the AGL comparison tool which is useless. There is no comparison and my Senior plan isn't even listed.Havkng all these different plans and different rates is very deceptive.AGL needs to look after their customers much better. They dont even try. I am looking elsewhere as the government comparison tool says there are better electricity rates with other retailers.
5 Replies 0 Likes