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30-05-2025
10:22 AM
We’re excited to launch our new Battery Rewards Plan— an energy plan designed for customers with home batteries in NSW, QLD and SA who want to make the most of their stored energy. &nbs...
by
Basil_AGL
in Solar, Batteries & Electrification
Basil_AGL
in Solar, Batteries & Electrification
30-05-2025
10:22 AM
Show results in replies (5)
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Hey @prayas, With the Battery Rewards Plan, there are no limits on how much you can ...
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Hey @Lester, great point you bring up there! Just so you are aware, the Batter...
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Hey @rejul333, We are in the process of expanding our VPP capability and will be a...
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Hi @Sam85, Yes, AGL bill credits can be used towards supply charges, as credits are applied to t...
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Hi @Toot & @shardk To receive your Visa card, 2 conditions need to be me...
22-11-2023
04:34 PM
Hi AGL Just plugged into the AGL app the meter reading for gas at my place and was shocked to see the projected bill and usage. Could you please check if it's correct or if I've had a leak/f...
by
mushysushi
in Energy Accounts & Plans
22-11-2023
04:34 PM
09-11-2024
06:59 PM
1 Like
Tried to download my electricity bill as a pdf from the website and the option is missing. The help says to go too the billing page but there is no "PDF" option available. Similarly the "downlo...
by
jencek
in Energy Accounts & Plans
09-11-2024
06:59 PM
25-06-2025
08:52 PM
I have tried the live chat multiple times but they’re useless have no clue what I am talking about. NBN are doing a free speed upgrade to people on the 100 download speed plans and above. Ma...
by
BTHMMIV
in Internet Accounts & Plans
25-06-2025
08:52 PM
17-12-2025
03:59 PM
1 Like
Have had not internet in thomastown for the last hour, support line keeps going immediatly to voicemail. No nbn outages in the area, anyone else having the same problems?
by
TylerHumb
in Internet - General
17-12-2025
03:59 PM
02-05-2024
07:58 AM
I would like to tell a human that this latest idea of monthly billing is objectionable. It is just a way to force you to go to direct debit because of the inconvenience it causes . With direct ...
by
Manuela
in Energy Accounts & Plans
02-05-2024
07:58 AM
04-03-2026
01:48 PM
In Electricity portion of the app the wording is incorrect, Overview, Electricity, Electricity Usage, Daily. Solar, Sold To Grid, States "High Usage" instead of "High Export" Lower...
17-08-2023
06:05 PM
1 Like
I received an email with the amount of my latest electricity bill on 15/08/2023. Clicked on link to "Download your Bill (PDF) and it took me to the AGL support page. When I logged into my...
by
jjktg
in AGL Website
17-08-2023
06:05 PM
Show results in replies (5)
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Hey @PVD, You should be able to see your latest bill now, let me know if you need ...
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Hey @PVD, Just sent you a private message to get some further details around this....
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Hey Peter, Thanks for letting us know and for sharing those details. It sounds like the...
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Hey @PVD, Thanks for your post, just confirming you have followed these steps...
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Thanks, everyone, for your input and efforts to resolve. The problem has been fixed and I've downlo...
30-06-2025
11:18 AM
8.28.0 broke the widget I already had installed (was just showing a black background). Reinstalling the widget just shows the tombstone placeholders but never updates to actual data.
01-12-2025
02:55 PM
I can't dowload my previous electricity bills from link in email. It takes me straight to Help and Support page instead. It tells me to go to the drop down menu under Billing and select P...
by
VPatMBE
in Energy Accounts & Plans
01-12-2025
02:55 PM
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