About FIM

Thank you. I understand that rewards are personalised. The only way I could have reduced energy usage was to turn off the TV, lights and fan. I was really interested in seeing if anyone else had experienced anything similar. I am not going to reach out to AGL as I am probably going to change providers where I can get a much better deal.

I have been participating in Peak Energy Rewards for some time, usually receiving a small credit for reduced energy use. After the last event I was advised that 'actual usage exceeded your reduction target for this event, so you didn’t earn a bill credit'. We cooled the house down, turned off most appliances and only kept a ceiling fan, TV and a few LED lights on prior to the event starting. I later checked my usage and it dropped to less than 50% 30 minutes prior to the event and then another ...