after two weeks and multiple phone calls for a ESIM iphone 12 still waiting , agl inability to email required QR code failed apparently they are having problems with this process . it took a week to finally get a QR code which then failed activation .after this AGL then cancelled existing plan and gave me a new plan {do not know why} back to square one, more phone calls back to waiting for a QR code two weeks and counting i work in telecommunication and have all my working life in bot ...