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27-07-2024
11:07 AM
1 Like
Getting very frustrated with seemingly random blocking some internet sites. MyUni app is being blocked and this morning the weather bureau bom.gov.au is blocked “No internet connection available”. Ot...
by
Stevo_130E
in Internet - General
27-07-2024
11:07 AM
30-07-2024
04:09 PM
I am on fixed wireless and when I step through the offer it looks like they don't offer the TP-Link VX230v on a Fixed Wireless plan although they say it is wonderful for all types of NBN connec...
by
AndtyH
in Modems & Hardware
30-07-2024
04:09 PM
07-10-2024
06:44 AM
My internet is down for 3 days now. My biggest mistake was to switch to agl. Support hours are limited, staff is not empowered enough and there is no way to escalate. NBN website shows no outage and ...
by
Ali11
in Internet - General
07-10-2024
06:44 AM
3 weeks ago
28-07-2024
03:23 PM
Hi All I have an AGL 100MB internet plan with an eero wifi router. This week Kayo stopped working on my AppleTV. I tried to go to the Kayo support site on the internet via my laptop and the ...
by
jinge6
in Internet - General
28-07-2024
03:23 PM
Show results in replies (4)
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...e have made changes to the public IP. If you can please call us on 131 245, we will be able to a...
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Hi @jinge6 Thank you for reaching out to us and looking into this yourself. We would love to be ab...
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Hi @jinge6 So glad to hear the service have been resolved for you. If you have any feedback...
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Hi, Spoke to the AGL tech support and they got this sorted for me. I had to put customised...
26-01-2021
05:12 PM
Nobody answers the phone 6 calls within the last week
CHAT DOESNT WORK
PHONE DOESNT WORK
E-MAIL ARE USELESS
5 e-mails no response
The Internet needs to be reset by me 3-5 times daily as the...
by
GordonB12
in Internet - General
26-01-2021
05:12 PM
06-05-2024
01:38 PM
How can AGL internet provide any acceptable service if they only provide technical support hours 8am to 6pm Monday to Friday. Support hours must be provided for 24 hour services 24x7. T...
by
Rowdy1961
in Internet - General
06-05-2024
01:38 PM
23-08-2023
12:47 AM
Every time I scan the QR code attached to the email, my iPhone says "unable to complete cellular plan change" Is there any way to fix it?
by
OldSam
in Mobile - General
23-08-2023
12:47 AM
20-04-2024
05:30 PM
I've had my Eero since signing up with AGL about 6 months ago I have a fair few smart devices connected which initially was working fine However in the last 2 months certain devices are no lo...
by
YashaK
in Modems & Hardware
20-04-2024
05:30 PM
Show results in replies (4)
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Hi @Ashley101 Thank you for reaching out to us again. We would love to be able to assist yo...
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Hi @Ashley101 Unfortunately we are not able to schedule a call back. You can contact us on ...
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Hi @Ashley101 I really appreciate you have contacted us in regard to this. I am sorry to he...
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Hi @Ashley101 I am glad to hear they were helpful. Hope the service is working properly for...
11-10-2022
09:06 PM
I have an iPhone 12 Pro and I want to utilise the eSim on my phone for my personal number (the number I ported to AGL from Telstra) and I am hugely disappointed that you do not offer this service. I ...
- Tags
- help_setupmobile
by
House_Stark
in Mobile - General
11-10-2022
09:06 PM
Show results in replies (5)
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Hi @Yon Unfortunately, we are not able to schedule call backs on this platform. If you can ...
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Hi @Yon I am really sorry to hear you have had to cancel the service as we were not able to ...
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Hi @Yon We appreciate you reaching out to us and really apologize for the experience you h...
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Hi @Darren068 I appreciate you have reached out to us. I am sorry to hear that you didn't g...
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I'm pleased to update this with the news that eSim is now available through AGL mobile!
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