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15-07-2025
08:09 AM
My internet is not working and no longer visible on my agl app please help me
by
Koowey
in Internet - General
15-07-2025
08:09 AM
27-07-2024
11:07 AM
1 Like
Getting very frustrated with seemingly random blocking some internet sites. MyUni app is being blocked and this morning the weather bureau bom.gov.au is blocked “No internet connection available”. Ot...
by
Stevo_130E
in Internet - General
27-07-2024
11:07 AM
Show results in replies (4)
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Hi @Stevo_130E Glad to hear you were able to contact us and get the details updated for you....
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Hi @Stevo_130E We appreciate you have reached out to us in regard to the internet not workin...
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Hi @Burnley I had provided some information on how we can resolve the internet blocking we...
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Hi @Simo1 There are a few ways we can help with getting your streaming platforms working for...
13-02-2025
12:11 PM
is a tp link ax1500 suitable for AGL nbn
by
spendr7
in Modems & Hardware
13-02-2025
12:11 PM
Show results in replies (5)
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Hi @spendr7 The TP-Link ax1500 will be compatible with us as long as the modem is unlocked a...
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Hi @SDundas Yes you will be able to use your Belong modem. I do want to advise you will nee...
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Hi @Stacey1 Thank you for contacting us. Yes the modem will be compatible with us, as long ...
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Hi @Kyranrusss Thank you for contacting us. Yes the modem will be compatible with us, as lo...
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Hi @WHITNEY So when you are using your own modem with our connection, the Wi-Fi name and pas...
17-01-2025
04:21 PM
Hi all, your website said the outage have been resolved but I’m still with no internet. I rang your support team last night and they said NBN issue. I’m not what I meant to do but I would like...
by
Adan25
in Internet - General
17-01-2025
04:21 PM
07-12-2024
05:57 AM
I don’t know if anyone has the same issue. I just got the internet bill for December and it is extremely higher than my regular plan fee. I am on a $54 monthly plan but it is $82.99. I searched my ma...
by
M_P
in Internet Accounts & Plans
07-12-2024
05:57 AM
20-05-2025
04:58 PM
My phone number was ported out from Telstra last week and I have since received an email from AGL saying my sim is activated. However my mobile is asking for a sim lock code and saying network locked...
by
Bstew
in Mobile - General
20-05-2025
04:58 PM
16-12-2024
04:10 AM
been trying to pay this bill from October but still can't, now overdue charg also added. Um really disapointed. I complained about this issue several times to AGL support team. Still no solution
On...
by
Upeksha
in Mobile Accounts & Plans
16-12-2024
04:10 AM
02-01-2025
03:01 PM
I just received a telecommunications bill today with a rate hike including a backdate rate hike for 24 days from the previous paid billing period. No notifications received regarding such hikes. The ...
by
mle
in Internet Accounts & Plans
02-01-2025
03:01 PM
29-02-2024
02:31 PM
1 Like
I have just upgraded to the Ultra Fast 1000Mbps connection where you expect 650Mbps in peak times. Since being installed last week I have not seen it go over 138Mbps download, 38Mbps upload at my ro...
by
Doyley
in Internet - General
29-02-2024
02:31 PM
05-01-2025
08:24 PM
I changed my internet provider nearly 2 years ago from escapenet to agl on a tp link modem. For those 2 years I haven't been able to use WiFi even though I'm paying for it. Reached out for supp...
by
CM19
in Modems & Hardware
05-01-2025
08:24 PM
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