I just received a telecommunications bill today with a rate hike including a backdate rate hike for 24 days from the previous paid billing period. No notifications received regarding such hikes. The rate hike for the basic plan went from $69 to $77 (before the monthly AGL energy discount is subtracted) but the rate advertised on the AGL website is only $74? I called AGL about the new rate and the lack of notification. They admit the $77 was a mistake and the new rate should be $74 and change the ...
