It is current AGL policy not to refund a government rebate to the consumer. Can AGL advise if the two rebates (QLD and Federal) announced for 2024/25 are to be retained by AGL or will the consu...
I have two properties one in suburban Adelaide, which has an AGL account for both gas and electricity, and the other, in country SA, which has an AGL account for telecommunications (internet) and ele...
Hi As of July 1 CL1 rates are 22 cents/KWh. Solar feed in tariff is still 5 cents/KWh. We have smart meter which tracks general usage, control load 1 and solar feed in tariff. Hot wate...
The address on electricity and gas meters go as 'unit 1' but my property address is 'unit 5' as I can see on my AGL online account. I am metered correctly. Can you please correct the address in the s...
I have just received by bill with "General Usage Next" that has never appeared on any other bill. The cost for that is a insane $2000 which is just under my combined about I have paid the 1.5 years I...
AGL applies a NSW Government household rebate to my account every quarter as I am an aged pensioner... Why didn't I get fedeal government rebate [$500 per yea/$125/quarter] to my electricity bi...
First of all this is an AGL Install, Installed May 2022 I was just notified by my Solar panel cleaner that I have several MC4 solar panel connectors touching the roof tiles, he says this i...
Hi there, I just opened my latest bill today (3rd November 2023) and the meter reading is WRONG Previous bills have been $150 - $200 Current bill $498 And we were overseas for half that bill...