It is current AGL policy not to refund a government rebate to the consumer. Can AGL advise if the two rebates (QLD and Federal) announced for 2024/25 are to be retained by AGL or will the consu...
The address on electricity and gas meters go as 'unit 1' but my property address is 'unit 5' as I can see on my AGL online account. I am metered correctly. Can you please correct the address in the s...
First of all this is an AGL Install, Installed May 2022 I was just notified by my Solar panel cleaner that I have several MC4 solar panel connectors touching the roof tiles, he says this i...
Hi As of July 1 CL1 rates are 22 cents/KWh. Solar feed in tariff is still 5 cents/KWh. We have smart meter which tracks general usage, control load 1 and solar feed in tariff. Hot wate...
AGL applies a NSW Government household rebate to my account every quarter as I am an aged pensioner... Why didn't I get fedeal government rebate [$500 per yea/$125/quarter] to my electricity bi...
Hi there, I just opened my latest bill today (3rd November 2023) and the meter reading is WRONG Previous bills have been $150 - $200 Current bill $498 And we were overseas for half that bill...
I am really frustrated. On 17 July I switched providers from AGL to another. In Victoria ,apparently, rebates are not applied until 31 July, to the provider / account that was held on 1 July . I am g...