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John-T · ‎24-09-2024

First of all this is an AGL Install, Installed May 2022 I was just notified by my Solar panel cleaner that I have several MC4 solar panel connectors touching the roof tiles, he says this i...

gong_zizi · ‎06-05-2023

Hi, I have been issued estimated gas bills recently. I'm living in a house with no dogs, gas unit is easy to access. Just curious why could this happen twice (January & April period)?

AlanN · ‎27-06-2023

The current Queensland Government electricity rebate is shown as $372.20. According to my calculations this equates to a rebate of $30.59 for a 30 day billing period or $31.61for a 31 day billing per...

John-T · ‎30-03-2023

Good Evening, I would like to know if their is a regulation that requires AGL to send back a cheque every year. I am only asking this question as I do not wish for any refund ...

BleepBlop · ‎08-12-2023

Why did AGL send me an email 4 days before my bill stating my billing will become monthly unless I contact to opt out? Is there a way for make sure AGL does not automatically change my preferences wi...

Mick2 · ‎11-02-2023

Hi there. I was paying my bill monthly then all of a sudden it just stopped and has changed to 3 monthly payment. NO changes to back details or anything! Worked perfectly before then suddenly changed...

John-T · ‎09-12-2022

I Paid the pro-rated Opt out charge of $918 out of the $1000 Discount in October well before the due date of 10th November. And everything was sweet, my Tesla App updated accordingly etc. S...

Yany · ‎23-06-2023

Hi there, i received a bill that is not accurate. No meter reader has come but i received the bill anyway. I contacted you over the phone but still no meter reader ha come. I now received a disconnec...

pvyas · ‎18-01-2023

I have signed up with AGL on NBN plan but I do not have the NBN box connected to my property. AGL said someone from NBN will call you about the NBN box installation. But it has been more than 10 days...

John-T · ‎30-09-2022

Hi has the feed in tariff changed for some Customers in N.S.W ? IE: 1st 14KW no longer 10cents per KW ? August everything was as should be now app showing less in returns or am i missing something. ...

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Several MC4 Solar Panel Connectors touching roof.

estimated meter read

Queensland Government electricity rebate,

Credit to Remain in AGL account please & not refun...

Change of billing cycle without consent

Random change in payment frequency

I opted out of the VPP in October But!

Meter reader

NBN activation

Solar Savers new Differences between FIT for first...