Mick2's latest conversations

Mick2 Switched-on
25-02-2023

Re: Random change in payment frequency

Have already changed billing to monthly again. I have also noticed that the entire 3 months worth of bills have been estimated. I have a smart meter and it was reading perfectly fine before this and is still working. My son also has found that his bill has been estimated also. and he has a new smart meter. Definitely think that there has been a glitch in AGL's system.
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Mick2 Switched-on
11-02-2023

Random change in payment frequency

Hi there. I was paying my bill monthly then all of a sudden it just stopped and has changed to 3 monthly payment. NO changes to back details or anything! Worked perfectly before then suddenly changed at beginning of this year 2023. I take it that there has been a glitch in the AGL system. I have re-entered my bank details and direct debit info to hopefully fix it. I cant find anywhere that allows me to check that its going to paid monthly. Any ideas??
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