I have signed up with AGL on NBN plan but I do not have the NBN box connected to my property. AGL said someone from NBN will call you about the NBN box installation. But it has been more than 10 days and still no update. How to check on what is the ETA on NBN installation dates to my property? Can I call NBN directly to check? please help. AGL has long delays on the phone to talk to anyone about this.