Keep up-to-date with the latest news and features relating to your AGL online account and digital services.
After listening to your feedback, we're excited to show you the new-look eBill summary. As well as freshening up the look and feel, we've added some crucial information so you can quickly get the important details about your account.
In addition to your bill amount, due date and other useful links, you'll now see:
While we've tried to include most useful information, you're still able to download your bill in full by selecting View your bill on your bill summary. You won't need to log in to your account to do so.
Alternately, you can access your bill by logging in to My Account.
To access your bill via the AGL app, select the Billing tab, tap the bill you'd like to view, then View PDF.
This new-look eBill was created based on feedback from customers like you, and we'd love to hear what you think. If you have any questions or comments, you're welcome to add them to this post!
Hi Raoul, We are business customer. We have been receiving pdf attached bill without clicking on view button. Unless the change of look is not for business customer. I called your customer service and was directed to this community to provide feedback when we received the notification of new-look eBill.
"Alternately, you can access your bill by logging in to My Account."
Has AGL succumbed to the juggernaut of American-style English?
Please note that, in Australia, it is standard English to say and write 'alternatively', not 'alternately'.
I am in the process of changing from AGL to another supplier not happy with your lack of info after 20yrs as a customer
Nice, not bad !!
I am happy with the existing bill format. These changes appear to benefit AGL, not the customer. Are you advising that you will stop manual meter reading and do estimates only. As the provider you are responsible to provide accurate bills not an amount that suits you.