About Raoul_AGL

Hi @Ruth_Z , I just wanted to clarify that we have not changed the way people will receive their online bills. So the way you receive the bill today, then that will remain the same. Any changes you find post the receipt of your next bill we're happy to investigate. Thanks, Raoul

Hi @Ruth_Z I just want to confirm the PDF view works the same way it does today. Clicking on the 'view bill' icon will open it just like today we haven't changed that to ensure everyone can easily access it.

Hi @bursar I just want to confirm that the option to view your PDF without logging into your account is still available and has not changed. Logging into your account will only be required for other features like viewing your usage. Apologies if this came across as unclear, we'll review the text and update it accordingly.