I've just had a Landis+Gyr 355 smart meter installed at home. I've received no information on this meter and cant seem to find it, or any information, on the internet.
Is anyone able to tell me what the different codes correspond to? I have general use Tariff 11, Economy Tariff 33 and I have a PPA with Energex through to 2026 at $0.44 per kW. Im stuggling to work out the different codes.
According to the AGL App I have almost ceased exporting power to the grid from the date of installation.
Can someone help fill these codes in for me and/or point me to a customer/user information sheet for this meter?
2 = Date
4 = ?
15 = ?
16 = ?
21 = T33 (Pretty sure)
22 = isnt being used.
I’m exasperated. I searched online for quite some time and couldn’t find the information I wanted. I submitted messages: Virtual assistant was a waste of time and the real person couldn’t answer the question! So I came on to AGL Neighbourhood so someone could answer my question and all you have done is send me to one website that doesn’t have the info I want or to another so that that has options that I have already wasted time trying!.
Don’t you work for AGL, can’t you go find the information and reply with it so you can provide some customer service?
I’ll ask again: I have a Landis+Gyr 355 meter just installed. What do these codes correspond to in electricity usage-generation. 1= time, 2 = Date, 3=?, 4 =?, 15 =?, 16 =? 21 = T33 (Pretty sure) 22 = isnt being used.
Thank you, AvH_40
To whom it may concern,
I have recently had a Landis and Gyr e355 electricity meter installed and I am wanting to know what the set of codes on the display mean. They are:-
01 - Time
02 - Date
03 - ??
04 - ??
15 - ??
16 - ??
21 - ??
22 - ?? (does not seem to be used)
Both Energex and AGL do not seem to have the answer to this SIMPLE request at hand.