-Nam-'s latest conversations

-Nam- AGL Moderator
18-08-2022

Re: SCREEN DISPLAYS ON SMART METER.

Hi @DONNA62, welcome to AGL Neighbourhood! I believe that particular meter screen is not being used for export power, if you have solar registered then it would be displayed on the Rate 13 or R13 screen. -Nam-
1 Reply 0 Likes
-Nam- AGL Moderator
17-08-2022

Re: AGL App - Past usage

Hi @GC123, welcome to AGL Neighbourhood! You can certainly check your past usage on your AGL My Account, you can change the filter from 'Billing Period' to 'Yearly' and then the back arrow to see last years recorded usage. -Nam-
3 Replies 0 Likes
-Nam- AGL Moderator
16-08-2022

Re: Bill Uploads

Hi @Nanadebz_4 and @M1289677! We had an outage over the weekend with the billing but this was fixed on Monday morning, can you please try downloading it again and let us know if you're still having issues? Thanks! -Nam-
2 Replies 0 Likes
-Nam- AGL Moderator
16-08-2022

Re: Download pdf returns error on both website and mobile app

Hi @rajaein, @Cessnock and @mjbaker_au! We had an outage over the weekend but this was fixed Monday morning, can you please try again and let us know if you're still unable to get access? Thanks! -Nam-
4 Replies 0 Likes