About -Jenna-

Rank: AGL Moderator

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-Jenna- AGL Moderator
19-02-2021

Re: Accounts being Creditied

Hi Tars, Thanks for being part of the AGL Community. We have changed the timeframe for refunds due to credit and security purposes. This is to ensure that the refunds are checked, before they are issued, to ensure they are being returned to the correct person and that the refund is valid (such as if the original payment bounces back and a refund is given unnecessarily). We do appreciate your feedback regarding this, however it's important for us to have these measures in place. Kind ...
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-Jenna- AGL Moderator
19-02-2021

Re: Flybuys

Hi Steph85, Thanks for being part of the AGL Community. You can add your Flybuys by logging into My Account, via our website, and selecting the Rewards tab. Kind Regards, Jenna
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-Jenna- AGL Moderator
19-02-2021

Re: Change of service and mailing address

Hi Jimby123, Thanks for being part of the AGL Community. You can arrange your move online within a couple of minutes here. If you have any issues with this, please contact us directly. Good luck with the move! Regards, Jenna
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-Jenna- AGL Moderator
19-02-2021

Re: Overdue amount letter , but i don’t have any overdue

Hi Priyanka_09, Thanks for being part of the AGL Community. We certainly appreciate your frustration with this. Please contact us directly and we'll take a further look into this. Kind Regards, Jenna
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