NBN internet outage 2nd time

Chrischiang
Switched-on
2 Replies 1647 Views

My suburb postcode is 4125 and this is the second time of NBN outage since I joined AGL in this January.

3 REPLIES 3
Shaggi
Conductor
1 Reply 1643 Views

I'm in post code 4030 and mine is still down from 8.30am yesterday. Don't know what's going on.

Shaggi
Conductor
0 Replies 1642 Views

No internet still this morning.

John-T
Powerhouse
0 Replies 1602 Views

@Chrischiang  @Shaggi 

 

1st, try AGL's internet phone tech line support,

 

If you want to see something tangible immediately then try the below.

 

https://telcostatus.agl.com.au

 

Failing that then have a look see here.

 

https://www.nbnco.com.au/support/network-status

 

If everything looks good there then try the tips here.

 

https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/internet-troubleshoo...

 

If still no luck then I would recommend ringing AGL direct again to see what can be done, This depends on a few factors IE: NBN issue or Southern Phone issue.

 

My post takes into consideration that the modem settings have not been dropped as I have commonly seen in the past.   

 

Regards

John