Internet keeps dropping out

griffin
Switched-on
1 Reply 982 Views

I am so fed up with my internet dropping out in the evenings. It can happen once or twice a night. 
I’m now considering moving companies. 

2 REPLIES 2
David_AGL
AGL Community Manager
1 Reply 979 Views

Hi @griffin. Sorry, that sounds frustrating - you shouldn't need to put up with daily service interruptions. 

I'd suggest sending a message through to support, either by logging on to your My Account page or using the AGL app. Be aware that contact volumes at the moment are really high, and it could take up to to several days for an agent to start resolving your issue. The alternative would be to call, but there's likely a long wait on the phone too.

tiffanysdrolias
Switched-on
0 Replies 976 Views

this also happens to me - every night multiple times, and even during the day without there being an outage!