Sheena_AGL's latest conversations

Sheena_AGL AGL Moderator
Wednesday

Re: Internet Outage

Hi @DoctorDarknet I want to apologize for the experience it sounds like you have had.We do appreciate any feedback you may have.Thank you, AGL Telecommunications
13 Replies 0 Likes
Sheena_AGL AGL Moderator
Wednesday

Re: NBN cancellation - Connection Box

Hi @Henk You don't need to do anything with a NBN box.You may be able to speak with NBN and see if they can remove it for you, but that is not something we can organize this for you.Thank you, SheenaAGL Telecommunications
2 Replies 0 Likes
Sheena_AGL AGL Moderator
2 weeks ago

Re: Internet outage

Hi @Ata I am so glad to hear your internet is working now. We can definitely look into credits for you, please call us on 131 245 so we can apply the credits for you. Thank you, Sheena AGL Telecommunications
9 Replies 0 Likes
Sheena_AGL AGL Moderator
2 weeks ago

Re: Internet outage

Hi @Jobktn Sorry to hear we haven't been able to detect the fault yet.If you call us on 131 245, speak with the escalation team, we will be able to assist further.Thanks, Sheena AGL Telecommunications
9 Replies 0 Likes