Refund solar credits

Judy1943
Switched-on
2 Replies 1677 Views

I would like a refund of some of my solar credits pls $500 pls advise how this is done 

3 REPLIES 3
Judy1943
Switched-on
1 Reply 1675 Views

Can you pls advise how to obtain this 

megan_AGL
AGL Moderator
0 Replies 1647 Views

Hi Judy,

 

In order to process a refund for you, we will need to connect with you via one of our service channels https://www.agl.com.au/help-support/contact-us.

 

Looking forward to hearing from you.

 

Kind regards,

 

Megan

NeilC
Powerhouse
0 Replies 1635 Views

@Judy1943 

 

As @megan_AGL  has hinted there is  a webpage which will give you more details:

                                   how to request a credit refund

click on the the link above to take you to the web page which gives you the following options.

 

  • Credit refund process
  • Check your credits
  • Move credits to another account
  • Automatic credits for solar customers
  • Bill smothing
  • Moving house

Hope this helps.

Cheers Neil


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