Rebates

Kat85
Switched-on
2 Replies 2976 Views

Where are our rebates? They were supposed to be given to customers months ago, it is not AGL’s money to hang on to and give when they feel like it. Why can I still not see any of my rebates. 

4 REPLIES 4
megan_AGL
AGL Moderator
1 Reply 2957 Views

Hi Kat85,

 

Please be advised that we have processed the first instalment of credits for Government Energy Bill Relief rebate to all our electricity customers, which will appear on your next bill. To find all the information on our website, including future application dates please visit https://www.agl.com.au/help-support/financial-support/energy-bill-relief-fund

 

If you still have not received it, please contact us https://www.agl.com.au/help-support/contact-us.

 

Kind regards,

 

Megan

user
Switched-on
0 Replies 2929 Views

Rebate or rebates?  The gov't and state gov't is 2 rebates?   

NeilC
Powerhouse
1 Reply 2923 Views

@Kat85 @user 

 

Based in SA my $75 Federal rebate is showing on my account as deposited on the 13 August.

 

Please note that this does not show in my Account Balance but will be automatically deducted from my next bill and any other amount owed will be taken from my Account Balance (currently $280).

 

I cannot comment on state rebates as our household is not eligible.

Cheers Neil


If this comment solves your issue please solve the post, if you like this comment please take the opportunity to click the Like button below.
user
Switched-on
0 Replies 2920 Views

Thank you. Where is the $75 showing on your account please.  I can't find anything on my account.