About megan_AGL

Hi Deewong857, Your service may show in progress up to 3 weeks after the connection date, depending on how long it takes for the meter reading to be sent to us to activate your account. However this should not impact your electricity supply at all. You will get an SMS from us to advise when the connection has been completed, from here you can turn the main switch on to use the supply. Kind regards, Megan

Hi there, You may benefit from a seasonal disconnection. What this entails is your gas distributor attending the property and locking and plugging the gas supply so the gas cannot be used. During this period we will close the AGL account which will prevent you from paying a daily supply charge. Please note there may be a fee associated with the reconnection depending on your gas distributor that we can quote to you prior to going ahead with this process. What this also means is that when y ...

Hi Mally, Depending on the way you decide to pay you may not always get a receipt, however the transaction will show on your own internet banking, and reflect on your AGL account once the payment has cleared Kind regards, Megan

Hi 09solar, Thank you for reaching out. We install solar batteries and have to ensure your solar system is configured so you see the benefits of the panels on your energy bill. Could you please provide some more information on your concern and what information we are requesting? Kind regards, Megan