About megan_AGL

Hi rj05, We are sorry to hear that you are having issues with adding direct debit via your AGL app or my account. We have flagged this with our digital team for them to review. In the meantime, please contact us https://www.agl.com.au/help-support/contact-us so that we can activate the direct debit for you. Kind regards, Megan

Hi BKL, We are sorry to hear that you are having trouble accessing AGL Rewards, we have forwarded this feedback on to our digital team for investigation. In the meantime, please try and access this from your AGL my account directly. Kind regards, Megan

Hi SASCJ, Thank you for reaching out. We have sent you a private message to get some more information from you. Kind regards, Megan

Hi jb4, We understand that getting an accurate bill is important and getting actual reads is ideal. There is also a requirement for meter readers to be safe when reading your meters and each distributor has different requirements when it comes to safe access to the meter. We would recommend finding this information on your distributors website, if you are unsure who your distributor is this is included on your AGL bill, alternatively you can visit https://www.aer.gov.au/consumers/understan ...