NO Contact from AGL

[WOLFEE-68]

Why wont AGL accept my emails ?

[ColinAccounts]

It seems that Megan has to reply to every message so she must be very busy.

[Deepesh_AGL]

Hi PhillipTATE, Thanks for reaching out. I will send you a private message shortly to discuss further. Cheers, Deepesh

[ColinAccounts]

Hi Phillip and Deepesh,

My enquiry to AGL has been marked as 'solved' after I received a private message, effectively removing it from public viewing. My enquiry was not resolved and a proposed review not taken. My enquiries to the 'private' message are now not being answered.

Interesting.

Colin

[WOLFEE-68]

Dear Accounts, This is Not the First time, RESPECTFULLY of course........... 

[WOLFEE-68]

This has NOT been resolved and still NO contact regarding my issue

[WOLFEE-68]

I know now why !

                         AGL does NOT want their customers who have a Credit of more than $ ++++:00 to be able to get some MONEY (overpayments) Not including the Government Rebates,Reimbursed for which I had done on multitude of times over these past few years. I was told earlier today by an AGL phone call that this will not happen. So if that is the case AGL, I feel that this is almost Borderline Extortion, THEFT, and RIPPED OFF. You will lose a good Customer, and then I will have NO choice but to Get another Power Supplier then AGL has no choice but to REIMBURSE ALL CREDIT and I have Mailed my concerns to APRA, ACCC and the local government member for BLAIR. And they gave me Great advice, So I hope this does NOT have to go down that PATH. But It seems AGL Likes TAKING but Not Reimbursing OVERPAYMENTS in the $ XXXX:XX

Respectfully PHILL-68

[WOLFEE-68]

I am here now

[WOLFEE-68]

NO IT HAS NOT BEEN RESOLVED. ONLY BY AGL THAT IS, I AM STILL WAITING FOR A REFUND ?????