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A question for an AGL rep . . .
My energy plan is expiring Sunday 22nd Dec, as per bill notation in blue below . . .
Your energy plan period ends on 22 Dec 2024(2)
(1) This information relates to your current plan as at the date your bill was issued
on 18 Oct 2024.
(2) We may contact you before the end of your energy plan period to notify you of
your new energy plan, which may include new rates, benefits or terms. If we
don't contact you, your current energy plan will continue to apply for a further
energy plan period.
Can I be assured that with no contact regarding this as noted (2), that my plan will stay as is for another year ?
Thanks in advance.
