Deepesh_AGL's latest conversations

Deepesh_AGL AGL Moderator
yesterday

Re: Account in credit how do i get a Refund on bill smoothing account

Hi Zoedog-152, I will send you a private message to discuss further. Cheers, Deepesh
4 Replies 0 Likes
Deepesh_AGL AGL Moderator
Wednesday

Re: Impossibly high bill - and no options provided except "prove us wrong"

Hi Pmoore025, We're sorry to hear about your situation. I will send you a private message shortly to discuss further. Cheers, Deepesh
66 Replies 0 Likes
Deepesh_AGL AGL Moderator
Tuesday

Re: Estimated bills and service charges

Hi LindyLou281, You're right! It is the meter reader's responsibility to do the meter reading and provide us with the reading for billing. However, clear access must be provided to the meter for the reader to perform their duty. Understandably, at times access to meters can be restricted due to varied reasons which is why AGL has the option for our customers to submit your own meter reading to avoid paying estimated bills. Cheers, Deepesh
3 Replies 0 Likes
Deepesh_AGL AGL Moderator
Tuesday

Re: Controlled Load Timings in SA

Hi GarryDD55, It would be best to engage with an electrician who can provide you options to rewire your Controlled load to supply power in off peak and shoulder only. Cheers, Deepesh
2 Replies 0 Likes