Hi Pozi, Thank you for reaching out and sharing your feedback. We sincerely apologize for any confusion caused by the text message you received regarding your gas meter reading. We strive to make our communication as transparent and helpful as possible, and it's clear that in this case, we missed the mark. Your suggestion about rewording the message is very valuable, and we will review the wording to ensure future messages are clearer, especially when it comes to estimating bills and meter readi ...