Deepesh_AGL's latest conversations

Deepesh_AGL AGL Moderator
4 weeks ago

Re: How to know if you have the rebate applied to your bill

Hi Saleena, I can look into your account further to update your about the rebate application and bill. I will send you a private message shortly to discuss further. Cheers, Deepesh
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Deepesh_AGL AGL Moderator
4 weeks ago

Re: 02 8229 5702

Hi AGLPete, The number does belong to our Sales team. Thanks, Deepesh
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Deepesh_AGL AGL Moderator
4 weeks ago

Re: AGL Peak Energy Rewards - can you reply in other ways apart from SMS

Hi SYD-YYZ, Please feel free to visit link to sign up for the Peak Energy Rewards and FAQs. Usually you receive a message advising your energy target prior to the event which may or may not fall in the 2 week period that you will be away. Cheers, Deepesh
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Deepesh_AGL AGL Moderator
4 weeks ago

Re: Gas Meter Reading

Hi Pozi, Thank you for reaching out and sharing your feedback. We sincerely apologize for any confusion caused by the text message you received regarding your gas meter reading. We strive to make our communication as transparent and helpful as possible, and it's clear that in this case, we missed the mark. Your suggestion about rewording the message is very valuable, and we will review the wording to ensure future messages are clearer, especially when it comes to estimating bills and meter readi ...
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