@Ymillett
Log onto your account on the web interface, look under billing / transaction history, you should a confusing message similar to :
13 Aug 2024 AUS SA Gov Energy Relief - $75.00
Could not find this in the APP.
We live in SA the statement is not correct we do not get any SA Gov Relief, it should state
13 Aug 2024 AUS Fed Gov Energy Relief - $75.00
Your FED amount is paid in 4 by $75 payments.
This payment will be taken on my next bill.
If you have monthly bills the whole $75 will be taken off your next monthly bill, you will then have to wait two months before the next $75 will be credited to your account.
Cheers Neil
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