About ChrisE_AGL

Hi @Scottie68 I can understand your concern for what will happen with your bills when the meter gets changed. You won't get billed for a single week after receiving your next bill. When the meter is changed, they will take a meter reading for the meter being taken, which will be added onto the next bill with the usage from the digital meter. If you are concerned of something happening, I would recommend you take a picture of your meter with the reading before you go on your holiday. Thanks, and ...

Hi @Osprey64 If it's been over 3 months it's weird you haven't received your quarterly bill. It should be available. If you can't view it from your AGL App or logging into your My Account. I'm going to send you a Private Message to collect account details to look into this further for you. Thanks, Chris

Hi @vsingh114 I'm sorry to hear that you have continuously been passed from different areas, between AGG and to Intellihub when you just want to get the data from your solar onto your AGL App.I'm going to send you a Private Message to collect some account information so I can look into this further. Thanks, Chris

Hi @skyosh Thank you for bringing to my attention that you have encountered this. I'm currently looking into this. I'm going to send you a Private Message to get some further information from you. Thanks, Chris