About ChrisE_AGL

Hi @rupeertB Thank you for advising that this is still coming up, I'll be passing this on to our teams. As a work around if you wait for about 24 hours it should then download fine. Thank you, Chris

Hi @thecores1 Only customers that are part of the Virtual Power Plant will see battery usage on the AGL App. If you are a part of the Virtual Power Plant and not seeing the battery usage please let me know. Otherwise, if you want to learn more about what the Virtual Power Plant is you can click here.Thanks, Chris

Hi @LilacLady It sounds like you've had your meter upgraded to a digital meter. With this you won't need to send any images of your meter to provide readings as these will be sent through automatically.Thanks, Chris

Hi @ck2 Depending on how they are listed on your account will depend on the action needed to take. If the electricians name is the one being addressed on the bills it would mean that you will need to perform a move in to put the address and bills into your name. If they are listed on the account as a contact person, this is something I'll be able to fix up for you, I'll be sending you a Private Message to collect account information.Thank you, Chris