Can't download my electricity bills

[VPatMBE]

I can't dowload my previous electricity bills from link in email. It takes me straight to Help and Support page instead.  It tells me to go to the  drop down menu under Billing and select Past Bills but it has no drop down menu at all under Billing.

I need to download and print my previous bills not just my most recent bill.

[Basil_AGL · Accepted solution]

Hey @VPatMBE,

Thanks for your post, just confirming you have followed these steps; 

To view and download your latest bill in My Account:

1. Go to the Billing tab.
2. Select Download your PDF bill.

Previous bills are also available for download:

1. Go to the Billing tab.
2. Scroll down to Bill history to find previous bills.
3. Select the down arrow to the right of the bill you want to download.
4. Select Download your PDF bill.

Cheers, Basil