How to combine two properties on one account

RN1714
Switched-on
2 Replies 1797 Views

I have two properties. One I live in and a holiday place. Both have AGL accounts, but I only see one account when I log into the AGL MyAccount.  How do I add the second property, so I can see them both please?

Kind regards ...

8 REPLIES 8
-Olgi-
AGL Moderator
2 Replies 1775 Views

Hi @RN1714

 

Welcome to AGL Neighbourhood!

 

I can help you with this.  I'll send you private message to grab your account details from you. 

 

Kind Regards, 

-Olgi-

 

PeterSz
Switched-on
0 Replies 1694 Views

I also have this issue 

 

please contact me with how I can resolve this 

 

the Account no. is [removed]

Natalie-AGL
AGL Moderator
1 Reply 1704 Views

Hi RN1714, Thank you for reaching out. 

 

I'll send you a private message, so I can help you with your online account. 

 

Alternatively, you can find how to contact us via agl.com.au/contact us. 

 

Kind Regards, 

Natalie 

zafraz
Switched-on
1 Reply 1600 Views

Hi Natalie, I have the same problem, can you please help me.

Natalie-AGL
AGL Moderator
0 Replies 1587 Views

Hi @zafraz, Thank you for reaching out. 

 

We are happy to help out! 

 

I'll send you a private message so I can get some details form you. 

 

Kind Regards, 

Natalie 

DM2
Switched-on
1 Reply 425 Views
 
DM2
Switched-on
1 Reply 423 Views

hi can someone advise how to add a property to my AGL account?

Xander-AGL
AGL Moderator
0 Replies 414 Views

Hi @DM2 - thank you for reaching out.

You can add another property to your AGL account online through the AGL MyAccount or the AGL App.

If you already have the property with AGL, but under a different account number, they can be merged, provided the name and date of birth is the same on both accounts.
Kind regards,
Xander