How to combine two properties on one account

[RN1714]

I have two properties. One I live in and a holiday place. Both have AGL accounts, but I only see one account when I log into the AGL MyAccount.  How do I add the second property, so I can see them both please?

Kind regards ...

[-Olgi-]

Hi @RN1714, 

Welcome to AGL Neighbourhood!

I can help you with this.  I'll send you private message to grab your account details from you. 

Kind Regards, 

-Olgi-

[PeterSz]

I also have this issue 

please contact me with how I can resolve this 

the Account no. is [removed]

[Natalie-AGL]

Hi RN1714, Thank you for reaching out. 

I'll send you a private message, so I can help you with your online account. 

Alternatively, you can find how to contact us via agl.com.au/contact us. 

Kind Regards, 

Natalie 

[zafraz]

Hi Natalie, I have the same problem, can you please help me.

[Natalie-AGL]

Hi @zafraz, Thank you for reaching out. 

We are happy to help out! 

I'll send you a private message so I can get some details form you. 

Kind Regards, 

Natalie 

[DM2]

hi can someone advise how to add a property to my AGL account?

[Xander-AGL · Accepted solution]

Hi @DM2 - thank you for reaching out.

You can add another property to your AGL account online through the AGL MyAccount or the AGL App.

If you already have the property with AGL, but under a different account number, they can be merged, provided the name and date of birth is the same on both accounts.
Kind regards,
Xander