Questions, discussions and feedback about the AGL website, My Account page, and our online services
I require to \add a new CC to my account for payments.
I added the new card successfully. Several times! But every time the "new" card was displayed as the OLD card number(which has been cancelled).
I deleted the old card.
I tried several times to add & saved the new card, bhut every time it was displayed as the old card.
I refreshed my browser. No change in this problem.
I logged out and in again.
Still after adding the new card, it displays the old card number.
You will not receive any payments until you fix this problem
Thank you
Andrew Pearce
This is happening to me, too.
So has only one received a solution to this problem yet? Please share the fix! As the way of the world these days, it would be good if actually you could speak to someone at AGL to resolve instead of talking to stoopid chat bots. Useless customer service
Hey @MNDN & @Jaejaejae,
I'm going to send you a direct message now to get your details and have them team look at it.
Thanks,
Basil