Web site will NOT comply with credit card change

adp
Switched-on
1 Reply 40 Views

I require to \add a new CC to my account for payments.

I added the new card successfully. Several times! But every time the "new" card was displayed as the OLD card number(which has been cancelled).

I deleted the old card.

I tried several times to add & saved the new card, bhut every time it was displayed as the old card.

I refreshed my browser. No change in this problem.

I logged out and in again.

Still after adding the new card, it displays the old card number.

You will not receive any payments until you fix this problem

Thank you

Andrew Pearce

1 REPLY 1
Basil_AGL
AGL Community Manager
0 Replies 26 Views

Hey @adp, sorry to hear you are dealing with this - I've passed it on to the team, but I will send you a direct message now to get a bit more information. 

 

Cheers, Basil