How Effective Is AGL’s Peak Energy Rewards? Real Experiences Wanted!

marilyn55david
Switched-on
2 Replies 4074 Views

I’ve been considering joining AGL’s Peak Energy Rewards program to cut down on my energy costs, especially during peak times. Before I dive in, I’d love to hear from others in the community! Have you participated in this program? Did it make a noticeable difference to your bill or usage habits? Any tips, surprises, or lessons learned would be super helpful.

4 REPLIES 4
Basil_AGL
AGL Community Manager
1 Reply 3965 Views

Hey @marilyn55david

 

Firstly welcome to Neighbourhood! 

 

I myself participate in the Peak Energy Rewards Program and I quite like the objective of trying to hit my targets when it happens.

 

As you know, AGL’s Peak Energy Rewards is a free, optional program designed to reward you for helping reduce pressure on the electricity grid during peak times. If you have a smart meter and live in VIC, NSW, SA or QLD, you may be eligible to join.

 

This is how it works:

  • Before a Peak Event (usually 1–3 hours), we’ll send you a notification via SMS or app with a personalised energy reduction target.

  • If you choose to participate and successfully reduce your usage during that time, you’ll receive a $5–$10 credit on your bill—credited within 7 days.

  • You can opt in or out of each event, and there’s no penalty if you don’t participate.


A few energy-saving tips
to reduce your energy use during a peak event and in general, consider switching off or delaying the use of large appliances (while staying safe of course!). 

 
  • Run your dishwasher, washing machine or dryer outside peak times (before or after the event).

  • Pre-cool or pre-heat your home slightly before the event starts.

  • Unplug devices or switch off power boards for appliances not in use.

  • If you have solar panels, exporting during a peak event can help reduce your overall energy use from the grid too.

It's a great way to save on your bills, support the energy grid, and make a positive impact—plus, it’s completely on your terms. Let me know if you have any other tips that I could maybe implement too! 

 

Cheers, Basil 

HLF
Superconductor
0 Replies 2606 Views

It is a great idea with rewards you if you alter your energy usage for a short period of time. 

OneJobDan
Conductor
1 Reply 1625 Views

Hey mate, 

Just curious if you can join the reward program if you have a battery. Currently on EV power plan. My battery gets me to midnight, then on a cheeper rate. Was wondering if I’d still be eligible for this, as I don’t draw any power from the grid at peak times. 
kind regards,

Dan 

Basil_AGL
AGL Community Manager
0 Replies 1610 Views

Hey @OneJobDan

 

If you’re a solar customer, we'll either ask you to export more energy to the grid, or import less energy from the grid. 
 

  • If we ask you to export more, this means you’ll need to give back any excess energy produced by your solar panels to meet your reduction target. If you have a solar battery, you may be storing this excess energy. If you don’t have one, excess energy will be automatically exported.
     
  • If we ask to you import less, you can adjust energy use by turning off or adjusting appliances at home.