Agl rewards has stopped working since its transition. I tried to clear my cache, use different browsers but it did not work. Half a year ago I contacted a customer service representative via an online chat and was told someone will get back to me but I received no phone calls from AGL. This is extremely frustrating because I’m a loyal customer and I don’t understand why AGL can’t resolve such a simple issue for me.
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I'm sorry to hear that you've been having these issues!
So that I can address this for you, I'll need to access your account. Please send me a private message with your AGL account number and email address so that I can lend a hand.
If you're having difficulties accessing AGL Rewards, feel free to shoot me a private message and I'll be happy to take a look at this for you.
Hi @Tmeegan ,
Sorry to hear you've had repeated issues with getting this problem resolved! Can you send me a PM (click my name and then "Send A Message") with your account number and I'll follow up. If you can include those screenshots they may be helpful as well.