I have edited this comment after a bit of fiddling with different formulas; the usage and cost now work out the same, so it's all good. (Also, Mr Agl, social media, care to explain why s c r e w is transformed into **bleep** ? )
I appreciate your patience as this is getting fixed up. I understand that it is frustrating, our team is working on getting this resolved as quickly as possible and I'm keeping watch on updates regarding this so that I can return here to provide updates regarding this.
Our team is working on resolving this issue. I apologize for the inconvenience this is causing, I understand that it's frustrating as my personal account is also being affected by this.
I'm keeping track of the threads and those that have mentioned are facing this issue and as soon as I have an update will be coming back to provide an update.
Only customers that are part of the Virtual Power Plant will see battery usage on the AGL App. If you are a part of the Virtual Power Plant and not seeing the battery usage please let me know. Otherwise, if you want to learn more about what the Virtual Power Plant is you can click here.
