About Bjh

I have edited this comment after a bit of fiddling with different formulas; the usage and cost now work out the same, so it's all good. (Also, Mr Agl, social media, care to explain why s c r e w is transformed into **bleep** ? )

It's ok, Telstra, sorry, AGL... the only reason I remain with your guys at the moment is 'cause I am waiting for the dust to settle from the new changes since July 1st and see if there are better deals out there, which I am sure there will be, and I am sure there are a lot of other customers doing the same thing... Sh*t customer service doesn't keep customers; it makes them walk away. Actions, not words, will improve that ... we are now 10 days in with this issue, stop the BS and just get it f ...

More like none. Unless the boffins behind the scenes haven't pulled their collective fingers out and not done their job when the change of the mandated 3 hours of free solar was legislated to commence on the 1st of July, which I suspect is the case here .... once again, real sh*t customer service, we will have to start calling you Telstra soon if you all keep this up.

Same here … great customer service you got there AGL