Dear AGL Team,
Today was scheduled for the electricity connection at my new unit, but I didn’t receive any calls or messages from your team before the connection regarding the time. Instead, I only got a message saying the connection is "completed."
This is my new unit, and I have no idea what the old meter number is. How am I supposed to confirm this? Did your team just insert the meter reading without providing any notice or confirmation?
I expect a prompt response and clarification on this matter.