Double debit when paying through app

Annedroo
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When paying through the app my bank account was debited twice for each payment. A bug that needs to be fixed promptly. 

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PhillipTATE
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0 Replies 731 Views

This is happening to me, I PRE pay twice a month " BILL SMOOTHING " while AGL are stating 2 different amounts per fortnight totalling the Bill Smoothing which I pay once per Fortnight, when AGL SPLITS the total that I pay into TWO Equaling my Bill Smoothing Plan, though Staggered amounts MEANS that I am being CHARGED for AGL's CON. Because Thats the PROBLEM. STOP TAKING 2 differant amounts Equaling the total amount THAT I PAY ONLY TWICE MONTHLY . That's 4 TRANSACTIONS from AGL Account ........ I PAY TWICE MONTHLY.       AGL withdraws 4 times MONTHLY. 

         AGL ARE CONNING THE COSTOMERS........................RIPPING " ME " ,PENSIONERS OFF ALSO

1 TRANSACTION AGL, NOT 2 as you are stating.............. AND I HAVE THE PROOF DOCUMENTED