Unable to sumit a meter read online

[Swansea14]

I am unable to submit a meter read, because when I do so, the app. says read too high or too low.

Account number is: 7072 282 663

UR: 003229

Meter read on 4-2-24: 0744 5629. I have a PDF of the date-stamped photo of the meter read.

I have had this problem before and I thought someone I spoke to had corrected whatever the error was.

[NeilC]

@Swansea14 

If you have a smart meter you cannot submit a manual read.

Contact AGL via chat or email through the APP or Web  for a quicker response.

[Naz_AGL]

Hi @Swansea14, 

Thanks for reaching out.

We can surely assist you on your concerns. I'm going to send you a private message to confirm some details of your account.

Regards,

Naz