Daily energy usage not available

BatteryOwner
Conductor
2 Replies 2599 Views

It has been several days since I was able to view the daily energy usage. It says there was a problem with the server. I have two properties and neither of them works.

13 REPLIES 13
Basil_AGL
AGL Community Manager
1 Reply 718 Views

Hey @BatteryOwner@John-T & @Kaiden

 

I've just sent you all a direct message to get some details about your situations - if you could please respond back via there, i'll follow up with the right team to investigate this for you.

 

Cheers, Basil

John-T
Powerhouse
0 Replies 714 Views

Thank you @Basil_AGL 

 

I have responded via pm

 

Regards

John

John-T
Powerhouse
1 Reply 694 Views

@Lester 

 

Lester,

 

I am afraid it is not a DNSP thing as it applies to Gas as well.

I think that is Jemena in my case 

Screenshot_20250918_114422_AGL.jpg

 

Kind Regards

John

dh99999
Switched-on
0 Replies 674 Views

AGL - if you need another datapoint.... I have had the same issue for the past month or so - Ausgrid NSW.