Account stuck on 'we're just putting the final touches on'
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
Trying to log into this account to pay a bill, but as I said it's been stuck on just putting the final touches on for about a week or so. When it was accessed at the start of the month it worked fine. Not sure what to do here?
- Tags:
- My Account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
@kayrenn28 I followed this one up with IT for you and it should now be resolved, but I haven't heard back from you after messaging. If you're still having problems, just drop by again and let us know.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
Hey I cannot sign in, I've had several attempts at logging in as a first time account user but still I get the same message time after time:
"We're just putting the final touches on. Your account will be ready shortly so please check back soon."
It has been about 2 months now since I signed up.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
@micko70 sorry you ran into this issue. The first step is to contact us, via web chat so the issue can be investigated and cause established. If you find the problem is still occurring after you go through this process, please send me a private message here.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
@David_AGL Sorry for the late reply. Yes, it has finally been resolved. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
@zenith556 please send me a private message (click my name and then "send a message") with your account details and I'll follow this up for you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report abuse
@David_AGL I've had this issue since signing up on 07/03/2020
"We're just putting the final touches on. Your account will be ready shortly so please check back soon."
I've sent you a pm with account details can you please look into it and advise.
Regards