Any of you have this issue? https://myaccount.agl.com.au link is not working and I am not able to access my account. Very inconvenient. Message I got is :
@JA1 It takes a little while after connection to be able to access your account online. If you still have no access after a few days, please get in touch.
My AGL online account has not worked since signing up. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready shortly so please check back soon."
I have spoken to people both on live chat and on the phone and am just constantly told this will be resolved within 24-48 hours and they will “personally look into this matter” however it has been over 3.5 weeks and I am still having this issue.
I know this has been on discussion before but there wasn’t help to solve this problem.
Hi @JA1 . For my own energy account it did take around a week to get online access, but I think any longer would indicate a problem. I don't have access to your account so unfortunately I can't help you with that myself, so I'd recommend you Contact Us by web chat or phone. They'll be able to assist with your gas meter question as well.