About DJW

So, having signed up to this crock plan over three months ago I have tried to find out when I will be paid for the last quarter. Hopped on Chat with your "Lack Of Customer Service" people to be told they haven't been trained on this plan and cannot help me.I have to now call AGL direct to try and sort it out.Why can AGL NOT get anything they do right??

Thanks Lester. The problem appears to be with Sungrow, who I have communicated with a number of times.Their support team stated they are unable to program exporting to the grid as required by these plans.They are “looking into it further” today and promised to email me by COB, but nothing heard.AGL will be my next stop after NYE.Cheers

I’ve signed onto this plan only to be told by Sungrow that their battery/inverter system does not support this feature. 19.2 Kwh battery and 5Kw hybrid inverter in SA.To say I am plssed off is an understatement.