About Stevegasser

My gas bill has continuously been over estimated for the last 4 months.I send in an actual read which slashes it by two thirds. This is never shown on the previous bills so the over estimation will continue until the cows come home! Why can't AGL sort this out in their system so that a lifelike estimation can occur? VERY frustrating when it appears that (according to the bill) there's 10 people using gas when in reality 1 person uses the cooktop to cook an evening meal! Frustrating doesn't even ...

Still waiting for an answer

Hi Jenna,No smart meter. My main question is what do I pay my bill on the online figure or PDF bill?Cheers, Steve

Hey all,When I go to the website, on the overview tab I get an amount owing or in credit.But on the billing tab the PDF bill shows completely different.I'm presuming that the overview is real time?Do I pay monies based on the overview or PDF amount?Quite often I'm away and my partner gets the bill at home and panics about getting it paid whilst the website says we're in credit??What is the 'correct' figure to base payments on?Thanks in advance!