About Ellen1

Hi Talldad! Thanks for getting in touch, we can completely understand your concern here. It looks like the post you have mentioned has been removed, if you can still see it, please send us a link so we can get it deleted. Thank you Ellen

Hi PepperDOG1940! Great question! Your bill is made up of a few different things, not just your usage and solar export. You can review your bill break down on the second page of your invoice, and use our bill explainer if you are unsure here: https://www.agl.com.au/help-support/energy/billing-and-payments/bill-questions-answered/read-your-energy-bill Of course if you have any specific questions, feel free to message our dedicated team via the AGL app and they can help you with a bill review ...

Hi Brodie1997! Welcome to Neighbourhood! Congratulations on the new build, we can absolutely merge those together for you however will need to look into your account specifically. My recommendation would be get in touch with our team directly here. Thank you Ellen

Hi 44041994! Welcome to AGL Neighbourhood. You can update your direct debit details through your online account or here. Thanks Ellen