ronlyw0197's latest conversations

ronlyw0197 Semiconductor
01-10-2024

Can I not pay the bills as AGL never takes serious action and blame the other provider?

My gas account was keep linking to wrong gas meters after I ask the AGL staff to fix the issue multiple times I talked with AGL staff via app online chat and explained issue. They always help me to reconnect the service. But the connected meter is still wrong. They said it was because the previous tenant used Sumo Energy passed the wrong information to them and they were not responsible for it.I have trying to fix the issue by taking with AGL staff online at least 5times, over almost 2 months. T ...
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ronlyw0197 Semiconductor
27-09-2024

Gas meter connected to the wrong unit

My gas account was keep linking to wrong gas meters after I ask the AGL staff to fix the issue multiple times I talked with AGL staff via app online chat and explained issue. They always help me to reconnect the service. But the connected meter is still wrong. They said it was because the previous tenant used Sumo Energy passed the wrong information to them and they were not responsible for it.I have trying to fix the issue by taking with AGL staff online at least 5times, over almost 2 months. T ...
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ronlyw0197 Semiconductor
17-09-2024

Re: Impossibly high bill - and no options provided except "prove us wrong"

what is the difference between estimate and the actual bills. I had been away overseas most of the time since I connected with AGL, and used electricity to drill some holes for air conditioner installation and turn on the lights for a short time for a few days. I do not have any electrical appliances like TV, dryer, washing machine, fridge connected yet, so there should not be much electricity usage. But it is projected for around $110 for one month, how does that make sense? When I asked them, ...
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