My gas account was keep linking to wrong gas meters after I ask the AGL staff to fix the issue multiple times
I talked with AGL staff via app online chat and explained issue. They always help me to reconnect the service. But the connected meter is still wrong. They said it was because the previous tenant used Sumo Energy passed the wrong information to them and they were not responsible for it.
I have trying to fix the issue by taking with AGL staff online at least 5times, over almost 2 months. The issue still exists.
Anyone can help me fix it? No one did help me before even they said they would raise a request or something.
