Mark at the messenger board on Facebook was unable to pass on a simple suggestion for AGL management to consider. All he could do was refer me to here! So Mark, I followed your advice and thanks for NOT replying to my questions. After all it's not that your being employed by AGL is it?Anyway, I'll just have to write the old fashioned way to AGL directly as their FB account is utterly useless. (And they haven't posted anything since April!!)