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‎18-08-2020 01:26 PM

Estimated bills?

‎18-08-2020 01:26 PM
Both my meters are easy to get at and read - just wondering under what circumstance there would be a reason to send an estimated bill?????.       I believe we pay enough for t...
  • Tags
  • help_estimatedbill
  • help_readbill
  • help_understandbill
by Deniser in Meters & Connections
‎18-08-2020 01:26 PM
Show results in replies (9)
  • ...eceive an estimated bill.   You'll only  be sent estimated bills if we don't receive an a...
  • I left AGL because of estimated bills. AGL estimated mine so high I still had a credit on the n...
  • ...eason for your bills being estimated is if there are some intervals missing, due to connectivity issues. T...
  • Hi Wayne, I'm sorry to hear about your experience. Energy bill can be estimated if the d...
  • Re David's reply to previous user:   My latest bill is also an estimated one.  I c...
  • I have never received an estimated bill before,why is my meter suddenly inaccessible?
  • ...as the bill estimated? Why was the estimated bill so high? It w...
  • I think I also have an estimated bill as my usage changed significantly over the quarter but my b...
  • ...ead-your-own-meter. If you have any difficulties, please reach out for further assistance. To avoid estimated...
‎06-05-2023 01:42 PM

estimated meter read

‎06-05-2023 01:42 PM
Hi, I have been issued estimated gas bills recently. I'm living in a house with no dogs, gas unit is easy to access. Just curious why could this happen twice (January & April period)?  
by gong_zizi in Meters & Connections
‎06-05-2023 01:42 PM
Show results in replies (4)
  • Hello @gong_zizi    I used to have many of my gas bills estimated in the past. I...
  • ...bout 2 years now. All bills have been estimated. There could be a leak and I would not know till it’s t...
  • ...our meter, then we're sent estimated meter read. You can enter your own meter read via AGL My A...
  • Hi Olgi... I expected the estimated reads would be exorbitant anyway due to the new charges... B...
‎08-06-2023 09:43 PM

Estimated Gas bill

‎08-06-2023 09:43 PM
...e've received since moving into the apartment have been on "estimated" readings. Including the very first fill. Our current bill is the first that is based on "actual" readings. We also found out t...
by Sang08 in Meters & Connections
‎08-06-2023 09:43 PM
Show results in replies (1)
  • ...ead on the bill is estimated, your read will still be reflected as 'Actual' on your bill.  &n...
‎12-03-2023 08:55 AM

Why is my estimate higher than my typical usage?

‎12-03-2023 08:55 AM
Why do you estimate my bill at $900 when from past usage it’s quite obvious that it is lucky to be around $200? It seems your estimating dept does not talk to billing dept
by Thsel in Meters & Connections
‎12-03-2023 08:55 AM
Show results in replies (1)
  • Hi @Thsel, we bill based on readings provided to us, and estimates that are provided to us by y...
‎02-01-2024 01:52 PM

App shows a recent estimated usage ?

‎02-01-2024 01:52 PM
I've been using the website based app since we went solar and had the new smart meter installed. I noticed today when looking at the fresh update and Sundays figures, it was noted that this was 'Estimated...
by Lester in AGL App
‎02-01-2024 01:52 PM
Show results in replies (8)
  • @matt_f1,   Go back and look at the 18th May again.   IT WILL NOT SAY IT IS ESTIMATED...
  • .. Not much surprises me now with data and how it can be so inconsistent with actual and estimated...
  • ...GL app today and still saying estimated.
  • ...howing 25 days of estimated use on the app and website. And it's not AGL, although their data s...
  • ...ays it is an actual meter reading, and not estimated - even though one day usage is estimate. I'd s...
  • ...onsider it solved, having messaged Xander back to say the estimated had changed to confirmed f...
  • ...esterday) as estimated, while electricity supplier SAPN data downloads show actual reading to the end of y...
  • Data is correct today, for up to the normal previous end of day (end Saturday), so looks like the s...
‎21-01-2023 09:05 AM

Why do I get Estimated bills?

‎21-01-2023 09:05 AM
Hi, I would like to know why I continue to get estimated bills when I get a card requesting a read in the mail, I send it in and still get estimated reads. Also why your email boxes are too small t...
by Natalia74 in Meters & Connections
‎21-01-2023 09:05 AM
Show results in replies (1)
  • ...hy you get estimated bills. This is normally because the meter reader does not have access to the p...
‎24-06-2025 05:30 PM

Gas Estimate

‎24-06-2025 05:30 PM
Our gas meter was supposedly estimated on 19 June. The meter is outdoors and is where it has been for the past 43 years. Our gates are not locked and we don't have a dog. Why wasn't it read?
by JanEd in Energy Accounts & Plans
‎24-06-2025 05:30 PM
‎19-08-2020 11:03 AM

notify of estimation

‎19-08-2020 11:03 AM
Please immediately notify the customer by email when an estimation has been made instead of an actual read so a self read can be taken on the same day and forwarded to AGL.  It is u...
  • Tags
  • notify an estimation
by Gasbag in Energy Accounts & Plans
‎19-08-2020 11:03 AM
Show results in replies (1)
  • ...otification via email of your bill, and you'll be able to see on the bill whether it is estimated or actual....
‎29-10-2024 01:35 PM

AGL App showing estimated Feed in and Usage?

‎29-10-2024 01:35 PM
  AGL app is showing estimated figures for Sold to grid and Bought from grid all of a sudden. We have a smart meter and not sure why would this happen? Has anyone experienced this issue and w...
by kali101 in AGL App
‎29-10-2024 01:35 PM
Show results in replies (1)
  • ...olar install, etc.   Have a look at this search here for > estimated   https://n...
‎15-08-2020 06:54 PM

Estimated bills and service charges

‎15-08-2020 06:54 PM
How dare your company estimate peoples bills, we pay a service charge, so hire people to come and do real reading of meters,you tried this before some years ago, my answer will be the same, if you G...
by Leon in Energy Accounts & Plans
‎15-08-2020 06:54 PM
Show results in replies (3)
  • Hi @Leon ,   Estimated billing is common if you don't have a smart meter. It m...
  • ...void paying estimated bills. Cheers, Deepesh
  • Hi David_AGL, mine was "estimated" too. They said, "no access", the last time this happened, we w...
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