Both my meters are easy to get at and read - just wondering under what circumstance there would be a reason to send an estimated bill?????. I believe we pay enough for t...
Hi, I have been issued estimated gas bills recently. I'm living in a house with no dogs, gas unit is easy to access. Just curious why could this happen twice (January & April period)?
I've been using the website based app since we went solar and had the new smart meter installed. I noticed today when looking at the fresh update and Sundays figures, it was noted that this was 'Estimated...
...e've received since moving into the apartment have been on "estimated" readings. Including the very first fill. Our current bill is the first that is based on "actual" readings. We also found out t...
Why do you estimate my bill at $900 when from past usage it’s quite obvious that it is lucky to be around $200? It seems your estimating dept does not talk to billing dept
Hi, I would like to know why I continue to get estimated bills when I get a card requesting a read in the mail, I send it in and still get estimated reads.
Also why your email boxes are too small t...
AGL app is showing estimated figures for Sold to grid and Bought from grid all of a sudden. We have a smart meter and not sure why would this happen? Has anyone experienced this issue and w...
Please immediately notify the customer by email when an estimation has been made instead of an actual read so a self read can be taken on the same day and forwarded to AGL. It is u...
What’s the story with smart meters and ‘Estimated’ usage? I though there are supposed to avoid that - the first day of my first two bills have been ‘estimated’ at about 7 times my actual c...
My current monthly estimate is double what it normally is for the whole month and we’re only just over half way through, kWh estimate is higher than any other in my bill history and been with AGL f...