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Pattent · ‎05-02-2026

Would like to here from Sigenergy battery owners who are using the AGL VPP or AGL staff themselves. Does the VPP lockout certain functions on the Sig app ? I will soon be on the VPP and like to autom...

tuchida · ‎11-05-2026

We already have "Smart metre" but AGL has been billing us based on estimates. (Both start metre read and end read are estimates.) I want to submit my metre reading but AGL does not accept it because...

Kate81 · ‎13-03-2024

I received calls this afternoon claiming to work on behalf of AGL offering a switch to a newer cheaper plan. They did not seem professional and did not try to verify my identity first. I checked with...

scruffy1 · ‎23-04-2026

of course i do i already have the app and have logged on (after considerable lack of success on an android device that isn't my "phone") my question: how do i know i am entere...

Anybody · ‎12-03-2026

Hi all Just signed up to the battery rewards program and trying to understand how exports are calculated during 5-9. I’m trying to understand so that I avoid over exporting (Max 1560Kw over ...

FrankJ · ‎20-03-2026

How is Normalised Demand calculated? For example: Is Normalised Demand the instantaneous total to the property at any time, including both General and T33 Hot Water use? How does normalisati...

Eleda66 · ‎04-03-2026

Hi there, Please can you review our Gas & Electricity bills and confirm we are on the the best plans AGL currently have for our area. We are looking at other suppliers to compare rates. Look forw...

MCW · ‎06-07-2024

Hi, How do i Add another property to my online account. Thanks

gracielo · ‎19-08-2023

I have the home fast plan which is a promised 100Mbps speed but for an entire week I've been checking my speed at random time. The result will always be around 30-45Mbps whether its 3am, ...

MichelleH1 · ‎16-02-2026

I have a monthly bill (electricity only), and it still shows as such in my settings. But on the Overview main page which usually shows that month's usage, the Cost To Date is curren...

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VPP battery control

Smart metre installed but not reflected to Bill

Scam alert

Want a chance to WIN an electric vehicle?

How exports are calculated under battery rewards p...

Normalised Demand To Be Explained

Gas & Elec

Adding another property to my account

Horrible Internet Speed - From 100Mbps promised to...

Wrong billing period on Overview