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16-08-2024
09:12 PM
Very unhappy after changing from Aussie Broadband with your mobile service. Have been charged $30 excess data. At the time the AGL app showed I had only used 17gB so I believed the warning text messa...
by
PhillyG
in Mobile - General
16-08-2024
09:12 PM
19-08-2024
09:47 PM
I’m going overseas for a few months soon. I wonder if you can suspend or pause the mobile plan?
by
Lilith
in Mobile Accounts & Plans
19-08-2024
09:47 PM
16-06-2024
07:09 PM
Thinking of getting the above modem but would like to know is it locked or unlocked
by
FeeBee21
in Modems & Hardware
16-06-2024
07:09 PM
18-09-2023
10:03 PM
hi there can anyone please help - ported to AGL last week and now just realised can't send/receive MMS (photos) have restarted iphone a few times regards
by
user19284204
in Mobile - General
18-09-2023
10:03 PM
19-01-2024
04:04 PM
I have applied for internet connection for my new house, AGL said you have to contact previous owner to disconnect the internet connection then AGL can provide the internet connection, when i contact...
by
Trin
in Internet - General
19-01-2024
04:04 PM
11-01-2023
02:14 PM
1 Like
If you're having issues with your internet connection, you can check for updates on service status, local incidents and scheduled maintenance at https://www.agl.com.au/help-support/internet-mobi...
by
David_AGL
in Internet - General
David_AGL
in Internet - General
11-01-2023
02:14 PM
25-07-2022
06:49 PM
Hi Team,
As a new customer, I am trying to connect the BYO modem to AGL NBN internet service. Can you please let me know how to fill in the Username and Password in my Modem? Thanks
...
by
FrankS
in Modems & Hardware
25-07-2022
06:49 PM
Show results in replies (5)
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Hi @profdraper, Thank you for sharing your experience and result with us. The PPPoE is a ...
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@profdraper Great to hear, I will definitely have feedback raised to help for future with the instr...
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Hi Mica, Happy to hear your service is up and working. We will reflect on this feedback reg...
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HI @mooch When setting up a BYO modem device, it is correct in the connecting details are th...
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I had the same issue when I had my own router which had been used in a different network. The solut...
15-11-2021
10:11 PM
2 Likes
Hi, Looking to move over to AGL internet. Currently with telstra and have their telstra smart modem. Is this modem usable for AGL internet or would I need to get a different one?
by
Jeff5
in Modems & Hardware
15-11-2021
10:11 PM
08-08-2023
11:56 AM
[Personal details removed]
This is the first time in my life, I am writing something like this. Circumstances have left me no choice as it is taking a huge toll on my mental health.
...
by
Sewoong
in Internet Accounts & Plans
08-08-2023
11:56 AM
06-05-2024
01:38 PM
How can AGL internet provide any acceptable service if they only provide technical support hours 8am to 6pm Monday to Friday. Support hours must be provided for 24 hour services 24x7. T...
by
Rowdy1961
in Internet - General
06-05-2024
01:38 PM
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